Privacy Policy
Last updated: 2026-02-23T00:00:00.000Z
Privacy Policy
Last Updated: February 23, 2026
Mumo (“we”, “us”, or “our”) operates the Mumo mobile application. This Privacy Policy explains how we collect, use, and protect your personal data.
1. Data We Collect
Account Information
- Name and email address
- Account credentials (encrypted)
Family & Child Data
- Child profile information (name, age, preferences)
- Daily care logs (meals, sleep, diapers, activities)
- Voice notes and photos shared within the app
- Caregiver assignments and invitations
Usage Data
- App usage patterns and feature interactions
- Device information (model, OS version)
- Error reports and performance data
2. How We Use Your Data
- Core Functionality: Provide daily care tracking, reporting, and AI summaries
- Communication: Send notifications about reports and app updates
- Improvement: Analyze usage patterns to improve the app
- Support: Respond to your support requests
3. AI Processing
Mumo uses artificial intelligence to generate daily summaries from care reports. AI processing is performed on secure servers. Your data is not used to train AI models and is not shared with third parties.
4. Data Sharing
We do not sell your personal data. Data may be shared only with:
- Service providers necessary to operate the app (hosting, email delivery)
- Legal authorities if required by law
5. Data Security
- All data is encrypted with 256-bit AES encryption
- Data is transmitted over HTTPS/TLS
- Access is restricted to authorized users only
- We follow GDPR and KVKK (Turkish Data Protection Law) standards
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Export your data
- Withdraw consent at any time
7. Data Retention
Your data is retained while your account is active. Upon account deletion, all personal data is permanently removed within 30 days.
8. Children’s Privacy
Mumo collects child information only as provided by parents/guardians for the purpose of care tracking. We do not collect data directly from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the app or email.
10. Contact
For privacy-related questions:
- Email: support@mumo.best
- Address: Istanbul, Turkey